Shipping policy
Shipping Policy — AURA & CALM
AURA & CALM ships eligible products to customers in the United States.
Shipping availability and costs
Shipping availability depends on the product, supplier, and delivery destination. Available shipping methods and charges are calculated and displayed at checkout.
Order processing and delivery
Orders are submitted for processing after payment confirmation. Processing and delivery times vary by supplier, carrier, and destination. Any estimated delivery time is not guaranteed unless expressly stated.
Products may be shipped separately from different suppliers and arrive in multiple packages.
Tracking
Tracking information will be provided when available.
Shipping delays and issues
If your order is delayed, missing, or arrives damaged, please contact us so we can investigate.
Delivery address
Customers should provide a complete and accurate delivery address. Contact us immediately if you notice an error. Changes may not be possible once an order is processed.
For shipping assistance, contact k.mahathanakom@gmail.com.
Your rights under applicable consumer protection laws remain unaffected.